1997 - 2017 Celebrating 20 years of lighting Australians up for less!

Shipping & Returns

These are Discount Lighting's shipping & returns policies. Please read them carefully.

  • Please choose carefully as we do not refund if you simply change your mind
  • Orders will be shipped as soon as possible, depending on the product availability. If a product cannot be dispatched immediately, customers will be notified by e-mail.
  • If authorisation is given for items to be left unattended without a signature, Discount Lighting and any of their freight carriers are not responsible for the loss of said items. All items are covered by manufacturer's warranty for fault or damage
  • Items returned for exchange must be in original condition & packaging
  • Goods that have been installed cannot be exchanged
  • Claims for damages or exchanges must be made within 7 days
  • Products covered by manufacturers in home warranties will be subject to those conditions
  • Light globes and fluorescent tubes are non returnable items
  • Customer will be responsible for all freight charges on exchange requests
  • If you have purchased an item that is currently not in stock or maybe discontinued, you will be notified immediately about the possibility of delay.
  • For Consumer Rights,

  • Discount Lighting does not supply or ship goods to the following countries: Cuba, Iran, North Korea, Libya, Balkans, Cote d’Ivoire, Congo, Iraq, Liberia, Sudan, Syria and Zimbabwe